Technology partners
Global Leader in technological services and pioneers in
proactive customer experience solutions.
Avaya™
Avaya IP Office Contact Center is a true end-to-end solution for businesses that want to differentiate their services from the competition, achieve better customer segmentation, and increase the value of each customer relationship.
Avaya Engage is coming January 28-31—
With Avaya IP Office Contact Center, businesses can integrate voice, e-mail, and web chat channels, and proactively manage the entire customer interaction lifecycle. Maximize the value of every interaction by delivering consistent, personalized service.
- IP based unified voice and video communications
- Emergency management
- Video conferencing
- Mobility solutions for production workers / field sales force / marketing
- Wireless communication solutions (Radio or other technologies)
- Channel management (backward and forward supply chain)
- Social media management
- IP surveillance and access control enabling process monitoring and security
- Board room / conference/training room audio-video integration
- Business command centers and process control rooms