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Banking, Financial services & Insurance

Stay up-to-the-minutue with the ever-evolving
Technology

A trusted growth partner

Strategize your goals with us, and let us handle the rest. We know your business needs, and we know how to control costs.

End-to-end
solution

We have the expertise you require. Having served the BFSI industry for over 25 years, we understand what it takes to take care of your end-to-end technology requirements.

Systematic methodology

We create applications that directly address various industry pain-points. Our procedural approach ensures results and utmost convenience.

Your communication, Our responsibility!

Phone Banking

Offered on a self-service platform, this contact center solution helps automate transactions and routine queries, thus reducing the need for manual assistance. This solution helps you reduce customer service costs by 30%, reduce abandoned calls by 53%, improve average speed of answer ASA by 61% and manage leaner operations with a reduction of 9% in contact center agents.

Reminders & Collections

This tool allows workers to reach more customers, quickly and profitably, for collections, reminders, cross-selling and up-selling. It includes tools to enhance agent productivity by three times.

HNI Wealth-Assist (ExpressConnect™ application)

A flexible, cost-effective tool which allows you to deliver relationship management to high value clients. It offers substantial productivity benefits to relationship managers with mobility, click to call, click to mail, multiple call management and superior reporting capabilities.

Intelligent Bank Branch

This tool enables banks to scale as they grow, improve customer service, enable workforce productivity, and simplify deployment and management. It drives down the TCO, reduces the cost of long distance communication by 35% and cuts tech support costs by 40%.

Reminders & Collections

This tool allows workers to reach more customers, quickly and profitably, for collections, reminders, cross-selling and up-selling. It includes tools to enhance agent productivity by three times.

Reviews and Trainings

An integrated audio, video and web solution that offers the ability to collaborate with co-workers and customers in different locations. It allows users to conduct virtual meetings productively and manage remote business reviews and trainings.

Systematic metholology

We create applications that directly address various industry pain-points. Our procedural approach
ensures results and utmost convenience.

Business Planning

  • Program and project management
  • Strategy development
  • Solution selection
  • Technology evaluation
  • Rollout planning

Systems Development & Integration

  • Requirements analysis
  • Modeling and prototyping
  • Architecture devel & design
  • System implementation
  • Testing
  • Validation
  • Integration
  • Technology/data migration.

Operations Support

  • Application maintenance/enhancements
  • Application/end-user support
  • Electronic submissions/publication support
  • Data analysis/management